What We Collect and Why We Use It
When you create an account, we collect your name, contact number, email address and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. This information is used to verify your identity, process withdrawals and keep your account secure. We do not sell
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your personal data to third parties. When you make a deposit, your payment reference and transaction ID are logged against your account wallet so disputes can be resolved quickly. We also collect device identifiers and session data to detect unusual login behaviour and protect your account
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from unauthorised access. If you contact our support team, the content of that exchange is stored for a period consistent with our data-retention schedule and is used only to resolve your query. Data linked to your Raast or bank transfer is held only as long as
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required by our financial-processing obligations. We retain account records while your account remains active and for a reasonable period after closure, in line with applicable legal requirements in the regions where we operate. You may request a copy of the data we hold on you at
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any time through the contact steps listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.